Shipping Made Simple
At R.A. Apparel, we aim to make your shopping experience smooth and enjoyable. Below, you’ll find everything you need to know about our shipping options, delivery times, and how we handle international orders. If you have any questions, our team is always here to help!
Shipping Options & Delivery Times
Domestic Shipping (Within Your Country)
Standard Shipping:
- Delivery within 5-7 business days.
- Free on orders over $75.
Express Shipping:
- Delivery within 2-3 business days.
- Flat rate of $10, available for all orders.
International Shipping (Outside Your Country)
Standard International:
- Delivery typically takes 7-14 business days, depending on your location.
- Flat rate starting at $15.
Express International:
- Delivery within 3-5 business days.
- Flat rate starting at $30.
Tracking Your Order
- All orders come with tracking information, which will be emailed to you once your package is shipped. You can track your package at any time to see its progress.
Shipping FAQs
Q: How do I know when my order has been shipped?
- You’ll receive an email with tracking details as soon as your order is on its way. If you have an account with us, you can also track your order directly through your account page.
Q: Do you ship to PO Boxes or military addresses?
- Yes, we ship to PO Boxes and military addresses using standard shipping options. Please allow extra time for delivery.
Q: Are there additional fees for international shipping?
- International orders may be subject to customs duties, taxes, or fees, which are the responsibility of the buyer. These charges are not included in our shipping costs and are determined by your country’s customs policies.
Shipping Policy Details
Order Processing Times
- All orders are processed within 1-3 business days, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly longer.
Delivery Delays
- While we strive to deliver your orders on time, there may be delays due to weather, customs, or unforeseen circumstances beyond our control. We appreciate your patience and will keep you updated on any delays via email.
Lost or Stolen Packages
- R.A. Apparel is not responsible for lost or stolen packages confirmed to be delivered to the address provided during checkout. If you believe your package has been lost or stolen, please contact the carrier directly and notify us at info@raapparel.store so we can assist you in locating your package.
Incorrect Address
- Please ensure all shipping information is correct at checkout. If you realize there’s an error, contact us immediately at info@raapparel.store. While we will do our best to assist, R.A. Apparel is not responsible for packages shipped to incorrect addresses provided by the customer.
Eco-Friendly Packaging - Our Commitment to Sustainable Shipping
We care about the environment, which is why we use eco-friendly packaging made from recycled materials whenever possible. Our commitment to sustainability doesn’t stop with our products—we’re dedicated to making every part of your shopping experience as green as possible.
Need More Help?
If you have any questions or need further assistance with your order, please don’t hesitate to contact us. Our team is here to help ensure your order arrives smoothly and on time.
- Email: info@raapparel.store
- Phone: +61 459 935 450
- Live Chat: Available during business hours on our website.