Your Privacy, Our Promise: How We Protect Your Personal Style

At R.A. Apparel, your privacy is more than just a checkbox—it’s a promise. We’re committed to protecting your personal information like it’s a treasured piece of our collection. Just as we carefully craft every garment with you in mind, we handle your data with the same level of care and respect. This Privacy Policy outlines how we collect, use, and safeguard your information, ensuring that your shopping experience with us is not just stylish but safe.

What We Collect & Why

Personal Information: The VIP Data

We collect personal information directly from you when you interact with our website, make a purchase, or chat with us. This information helps us deliver that top-tier, personalized experience we’re known for. Here's what we may gather:

  • Your Name: So we know who’s rocking our latest collection.
  • Email Address: For updates, exclusive offers, and a touch of inbox love.
  • Postal Address: To get your favorite pieces from our store to your door.
  • Phone Number: In case we need to call and say, “Your order is on its way!”
  • Payment Details: Handled securely because we value your trust more than anything.

Non-Personal Information: The Techy Stuff

We also collect non-personal information when you browse our site, helping us refine and perfect your experience. This includes:

  • IP Address & Browser Type: So we know how you’re visiting us and make sure it’s seamless.
  • Interaction Data: Pages you love, time spent on site—basically, what keeps you coming back.

How We Collect Your Information

We collect your information through:

  • Direct Interactions: When you create an account, place an order, or drop us a message.
  • Cookies & Tech Magic: To understand how you explore our site and to personalize your journey.
  • Third-Party Sources: Such as social media if you engage with our posts or ads.

What We Do With Your Info: Making It All About You

Your data helps us do what we do best—putting you at the forefront of fashion. Here’s how:

  • Processing Orders: From checkout to delivery, we make sure your items are on point and on time.
  • Customer Service: Helping you with any questions or returns because we’re always here to support you.
  • Personalized Marketing: Be the first to know about new drops, exclusive sales, and insider scoops—only if you want, of course!
  • Site Improvement: Your clicks guide our upgrades; we’re always tweaking to give you the best.
  • Legal Compliance & Fraud Prevention: Protecting both your data and our community.

Sharing Your Data: Only When Necessary

We keep your info private—always. However, we may share your data with:

  • Trusted Partners: Like payment processors, couriers, and IT support that keep our operations running smoothly.
  • Legal Requirements: If the law asks, we comply—but not without ensuring your rights are respected.
  • Business Changes: If R.A. Apparel evolves, your data might move with us as part of that journey.

Your Security: Because Safety is Chic

We protect your information with the same level of dedication as we do our most exclusive designs:

  • Secure Servers & Encryption: Your data is locked up tighter than our secret design plans.
  • Regular Security Reviews: We’re always checking, rechecking, and perfecting our safety measures.

Your Choices, Your Control

We believe in putting power in your hands—here’s what you can do:

  • Access & Correction: Need to update your info? Just reach out, and we’ll help.
  • Opt-Out: Not into marketing emails? Hit unsubscribe, and we promise we won’t be offended.
  • Complaints: Have concerns? Let us know. We’re here to make it right.

International Data Transfers: Beyond Borders

As an Australian-based company, your data might cross borders. But don’t worry; we’ve got all the right safeguards in place to keep your info secure, no matter where it travels.

Cookies & Tracking: The Sweet Side of Data

We use cookies to give you a tailored shopping experience. They help us remember your preferences, show you relevant content, and make every visit feel like your first. Not a fan of cookies? You can adjust your browser settings anytime.

Updates to This Policy

We may update this Privacy Policy to reflect changes in how we handle data. Any tweaks will be posted right here, so you’re always in the know. Stay tuned—it’s like getting the latest news on your favorite collection drop!

Get In Touch

Got questions, comments, or just want to say hi? We’re here for you:

Thank you for being part of the R.A. Apparel family. Your trust, style, and feedback keep us striving for excellence every day!